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Latest ECS Insights
ECS Names Peter Santighian SVP of Defense
Santighian will oversee nearly 1,000 employees across four ECS divisions and be responsible for strategy, growth, and solution offerings for DoD customers.
From Insight to Action: How User Research Drives Efficient Government Services
Every effective CX solution rests on a research- and data-informed understanding of customer behaviors and sentiments. Make sure you build your CX efforts on thorough user research.